Now hiring: Operations Assistant (Full-Time)

The Albany County Land Bank Corporation is seeking a motivated and community-minded Operations Assistant to join our team. This is an entry-level position offering hands-on experience across the core components of the Land Bank's operation. All roles at the Land Bank require active community engagement. This position generally includes the following examples of work:

  • Real property operations and purchase support

  • Records and data management

  • Field support

  • General administrative support

  • Community outreach

Please review the full job description below before applying.

Operations Assistant

The Operations Assistant provides entry-level support to the day-to-day property operations of the Land Bank. Working under the supervision of the Director of Operations or designee, this position assists with property purchase and disposition activities, property management, application processing, records management, and field support including active involvement in Land Bank-developed projects. This is an entry-level role suited to candidates seeking to build a career in community development, real estate operations, or nonprofit administration.

Job Responsibilities

Property Operations Support

  • Assist with scheduling and coordinating property showings, open houses, and site visits with applicants, prospective buyers, and real estate staff 

  • Help prepare and distribute property listings, marketing materials, and informational handouts for ACLB’s active inventory 

  • Support the receipt, logging, and initial review of property purchase applications 

  • Maintain accurate records of property inquiries, applications, and follow-up correspondence 

  • Assist in organizing and supporting application workshops, outreach events, and community meetings 

  • Provide general customer service support to prospective buyers and applicants, including responding to routine inquiries by phone, email, and in person Help prepare property listings and marketing materials

Records and Data Management

  • Enter and maintain accurate data in the Land Bank’s property management and tracking databases 

  • Organize and maintain physical and digital files related to property acquisition, sales, and compliance 

  • Assist with scanning, uploading, and archiving documents in accordance with Land Bank recordkeeping procedures 

  • Help compile data and prepare routine reports and summaries as directed 

Field Support

  • Support land bank-developed projects in the field, including meeting contractors, vendors, and service providers at project sites and facilitating site access as directed

  • Accompany staff on property inspections and site visits; document property conditions through photographs and written notes 

  • Assist in coordinating maintenance and service vendors for Land Bank-owned properties, including scheduling work, communicating scopes and expectations, tracking work orders, and following up on completion 

  • Assist with the coordination and preparation of property closing transactions, including assembling required documentation, communicating with buyers and attorneys, and supporting pre-closing logistics 

  • Conduct directed research on properties and applicants as assigned, including title history, ownership records, property condition, and applicant background information to support staff decision-making 

  • Assist with securing and monitoring access to Land Bank-owned properties during active project phases 

General Administrative Support

  • Process incoming mail, correspondence, and documentation 

  • Provide backup coverage for front desk and reception functions as needed 

  • Assist in preparing materials for Board, committee, and staff meetings 

  • Monitor and help maintain office supply inventory 

  • Support website updates and social media content as directed 

  • Other duties as assigned 

Desired Qualifications

Required Skills and Experience

  • High school diploma or GED required; Associate's degree or some college coursework in business, public administration, real estate, or a related field preferred

  • 0–2 years of administrative, customer service, or operations support experience; internships and volunteer experience considered 

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

  • Strong organizational skills and attention to detail

  • Clear written and verbal communication skills

  • Customer service orientation and professional demeanor

  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment

  • Valid NYS Driver’s License and reliable personal vehicle required; mileage reimbursed for work-related travel within Albany County.

Additional Qualifications

  • Interest in community development, land banking, real estate, or urban revitalization strongly preferred 

  • Ability to work independently and as part of a team 

  • Familiarity with Albany County communities and neighborhoods is an advantage 

  • Bilingual (English/Spanish) is an advantage

  • Albany County residency or candidates willing to relocate within six months of appointment will be considered preferred but residency is not required. 

  • Flexibility to occasionally attend evening meetings or events (approximately 1–2 evenings per month) 

Working Conditions

  • Full-time, non-exempt position (37.5 hours per week)

  • Primary work location is in an office environment

  • Regular field work required for property visits and inspections

  • Personal vehicle required for field work; mileage reimbursed in accordance with Land Bank travel policy 

  • Some evening hours are required for meetings and events 

Physical Requirements

  • Ability to use standard office equipment

  • Capable of accessing properties for inspections, including navigating stairs and uneven surfaces, and varied site conditions

  • Ability to lift and move up to 20 pounds occasionally

Pay Transparency

  • $38,000 – $42,000 annually, commensurate with experience; benefits include access to health care, dental and HSA plans, Paid Time Off, and retirement savings plan 

How to Apply

Interested candidates should submit a resume and cover letter detailing their relevant experience and interest in the position. Applications should be sent to careers@albanycountylandbank.org. Resumes will be accepted until the position is filled.

Equal Opportunity Employer

The Albany County Land Bank Corporation is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.